Shipping policy

Shipping Policy

Shipping Method

SkrivaPen offers a single, reliable shipping option: Standard Shipping. This method is available for all orders placed through our online store, covering all products including pens, notebooks, and desk accessories.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or thresholds. The shipping fee is calculated based on the total weight of your order and your delivery address. You will see the exact shipping cost at checkout before completing your purchase.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. We will notify you via email if any delays occur.

Delivery Time

Delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress via the carrier's website. Please note that SkrivaPen does not provide a user center for tracking; all tracking information will be sent directly to your email.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. SkrivaPen is not liable for any delays caused by customs processing.

Delivery Issues

If your package is lost or damaged during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

For any questions regarding your shipment, please email us at [email protected]. Our team is happy to assist you.